Discreet Shipping Policy

We understand that many of our customers value discretion when purchasing firearms, ammunition, or outdoor gear. That’s why we take great care to ensure that every order is packaged and shipped with complete confidentiality without compromising safety, legality, or quality.

Plain, Unmarked Packaging
  • All orders are shipped in neutral, unbranded boxes or padded mailers.

  • No logos, labels, or product names appear on the exterior.

  • Inside contents are securely wrapped for protection and privacy.

🛡️ Your package looks like any other regular delivery simple and discreet.

🏷️ Confidential Shipping Labels
  • Labels display only our registered business name and return address.

  • No mention of “firearms,” “ammunition,” or “Redwood Arsenal” is made.

  • Billing statements appear under our parent company name for discretion.

🚚 Trusted & Insured Carriers

We use only reliable national and international couriers for secure delivery:

  • UPS – Firearms, ammunition, and large items

  • FedEx – Optics, parts, and accessories

  • USPS – Apparel and smaller goods

Each shipment is tracked and insured, with real-time updates provided via email.

🧾 No Product Identification
  • Packages never list what’s inside.

  • Descriptions on customs forms (for international orders) use general terms such as “Outdoor Equipment” or “Sporting Goods.”

  • We include no promotional flyers or branded inserts, unless you ask for them.

🧍‍♂️ Firearm Shipments (FFL Only)

Firearms are shipped only to licensed FFL dealers in accordance with federal law.
While the packaging remains discreet, your dealer will know the shipment contents for lawful processing.

📜 You’ll receive tracking and FFL transfer details via email once your firearm ships.

🌎 International Discreet Shipping

For eligible gear and accessories (non-firearm items), we offer discreet international delivery.
All customs paperwork complies with import/export laws while maintaining maximum privacy for your order.

✍️ Signature & Age Verification

Certain orders may require an adult signature upon delivery for compliance reasons.
Even then, carriers are not informed of your package contents.

🔐 Your Privacy, Guaranteed

Your personal and order information will never be shared or sold.
We use encrypted systems to protect all data, from checkout to delivery.
See our full Privacy Policy for details.

🧰 Special Delivery Requests

Need additional privacy or specific delivery handling?
We’re happy to accommodate requests such as:

  • Shipping to a workplace or secure pickup locker

  • Sending items to your local FFL dealer

  • Avoiding branded materials inside the package

📩 Email: sales@redwoodarsenal.com
💬 Live Chat: Available during business hours

🌲 Shop with Confidence

Every order from Redwood Arsenal is:
✅ Discreetly packaged
✅ Securely shipped
✅ Fully compliant
✅ Backed by expert support

Your privacy and security are always protected from checkout to your doorstep.