How to Place an Order
At Redwood Arsenal, we’ve made ordering your favorite firearms, ammunition, hunting gear, and outdoor essentials simple and secure. Whether you’re a first-time buyer or a returning customer, this step-by-step guide will walk you through the entire process from browsing to delivery.
🛒 Step 1 — Browse Our Store
Explore our wide range of firearms, optics, reloading supplies, ammunition, and outdoor gear.
You can search by product category, brand, or keyword using the search bar at the top of the page.
💡 Tip: Each product page includes detailed specifications, descriptions, and availability status to help you make an informed purchase.
➕ Step 2 — Add Items to Your Cart
When you find a product you’d like to buy:
Select any required options (e.g., size, color, quantity).
Click “Add to Cart.”
Continue shopping or go to your Cart to review your items.
🔍 You can adjust quantities or remove items from your cart at any time before checkout.
🧾 Step 3 — Review Your Cart
Click the shopping cart icon at the top of the page to open your cart.
Here you can:
Confirm product details and quantities
View shipping estimates
Apply discount codes (if available)
When everything looks correct, click “Proceed to Checkout.”
🧍♂️ Step 4 — Create an Account or Checkout as Guest
You can either:
Sign in to your Redwood Arsenal account (for faster checkout and order tracking), or
Checkout as a guest by entering your contact and shipping information manually.
Creating an account is optional, but it allows you to:
Track your order history
Save your shipping addresses
Earn loyalty rewards (coming soon)
🚚 Step 5 — Enter Shipping Details
Enter your complete shipping address.
We ship across the United States and to select international locations (for eligible products).
⚠️ Note: Firearms must be shipped to a licensed FFL dealer. During checkout, you’ll be prompted to enter or select your preferred FFL location. We’ll verify all firearm transfers for full compliance.
💳 Step 6 — Choose Your Payment Method
Select your preferred payment option:
Credit or Debit Card (Visa, MasterCard, Amex, Discover)
PayPal
Apple Pay / Google Pay
Bank Transfer (for large orders)
Buy Now, Pay Later (Klarna, Afterpay, Sezzle)
Cryptocurrency (Bitcoin, Ethereum, USDC, and more)
💡 For full details, visit our Payment Methods page.
✅ Step 7 — Review and Confirm Your Order
Before submitting, double-check:
Your billing and shipping information
Your chosen FFL (for firearm purchases)
Selected payment method
Once you’re ready, click “Place Order.”
You’ll receive an Order Confirmation Email immediately after successful payment.
📦 Step 8 — Order Processing & Shipping
Once payment is confirmed:
Your order enters processing (1–3 business days).
You’ll receive a shipping confirmation email with tracking details once your order has shipped.
Firearms and restricted items will be shipped only to verified FFL dealers in accordance with federal and state laws.
📬 Step 9 — Track Your Order
You can track your order status anytime by:
Logging into your Redwood Arsenal Account, or
Using the tracking link provided in your shipping email.
Frequently Asked Questions (FAQ)
No. You can check out as a guest, but creating an account makes it easier to track orders, manage returns, and save your shipping details for next time.
Yes. Firearms can be purchased online but must be shipped to a licensed FFL dealer in your state. During checkout, you’ll enter or select your dealer’s information. We’ll handle verification before shipment.
Most orders ship within 1–3 business days after payment is confirmed. Firearms and restricted items may take slightly longer due to verification and compliance procedures.
You may request a change or cancellation before your order ships by contacting our support team. Once shipped, cancellations are no longer possible.
Yes, we ship select gear, accessories, and apparel internationally. However, firearms, ammunition, and restricted items cannot be exported outside the United States due to federal regulations.
After checkout, you’ll receive an Order Confirmation Email. If you don’t see it within a few minutes, check your spam or promotions folder or contact us to verify your order.
Yes. Once your order ships, you’ll receive a tracking number via email so you can follow your package until delivery.
If your order arrives damaged, incomplete, or incorrect, please contact our customer service team immediately. We’ll resolve the issue promptly with repair, replacement, or refund options.
Still Have Questions?
We’re here to help!
📩 Email: sales@redwoodarsenal.com
💬 Live Chat: Available during business hours