Terms & Conditions

Welcome to Redwood Arsenal. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

  • Redwood Arsenal operates as an online retailer of firearms, ammunition, hunting gear, and outdoor supplies.

  • By using our website, you confirm that you are of legal age and eligible under applicable laws to purchase our products.

  • We reserve the right to update, change, or modify these terms at any time without prior notice.

2. Eligibility & Legal Compliance

  • You must be 21 years or older to purchase firearms or handgun ammunition, and 18 years or older to purchase rifles, shotguns, or related ammunition (unless otherwise restricted by state law).

  • You are solely responsible for knowing and complying with all federal, state, and local laws regarding the products you purchase.

  • By placing an order, you confirm that you are not prohibited from owning or possessing firearms, ammunition, or restricted items.

3. Orders & Payments

  • All orders are subject to verification, availability, and approval.

  • Prices are listed in USD and are subject to change without notice.

  • We accept major credit/debit cards, direct bank transfers, and other approved payment methods displayed at checkout.

  • Orders may be canceled if payment is not completed or if compliance issues are identified.

4. Shipping & Delivery

  • Firearms must be shipped to a licensed Federal Firearms License (FFL) dealer, and you must complete all required background checks and paperwork before taking possession.

  • Ammunition and other regulated products may be subject to shipping restrictions depending on your state.

  • Shipping times are estimates; Redwood Arsenal is not responsible for delays caused by carriers, weather, or legal restrictions.

5. Returns & Refunds

  • Firearms, ammunition, and certain regulated products are non-returnable except in cases of damage or defect.

  • Non-regulated products (gear, optics, accessories) may be eligible for returns within 30 days of delivery, provided items are unused and in original packaging.

  • Refunds will be processed to the original payment method, minus shipping fees.

6. Product Use & Safety

  • All products must be used in accordance with the manufacturer’s guidelines and applicable safety standards.

  • Redwood Arsenal is not liable for misuse, negligence, or accidents resulting from improper handling of firearms, ammunition, or other products.

  • Customers are encouraged to complete certified firearms safety training before using purchased products.